Privacy Policy

Introduction

At Calgary Custom Nosings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

Information We Collect

We collect different types of information depending on how you interact with us:

Personal Information: Name, phone number, email address, billing address, and any other details required for processing orders.
Payment Information: When you make a purchase, we collect payment details, including credit card or bank transaction information. We do not store credit card information on our servers.
Website Usage Data: We may collect information such as your IP address, browser type, and device details to analyze website performance and improve user experience.
Communication Data: Any inquiries or messages sent through our contact forms, emails, or calls are stored for customer service and future reference.

How We Use Your Information

We use the information collected for various business purposes, including but not limited to:

Processing and fulfilling orders efficiently.
Providing customer support and responding to inquiries.
Improving website functionality and enhancing user experience.
Sending order confirmations, updates, and promotional content (if you opt in).
Preventing fraudulent transactions and ensuring security.

How We Share Your Information

Your information is treated with the utmost confidentiality. However, we may share it with:

Service Providers: Third-party payment processors, delivery services, and IT service providers who assist in business operations.
Legal Authorities: If required by law or in response to a legal request, we may disclose information to law enforcement agencies or regulatory bodies.

We never sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security

We implement strict security measures to protect your information, including encryption, secure payment gateways, and restricted access to sensitive data. However, no data transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us:

Remember your preferences for future visits.
Understand website traffic and improve site performance.
Provide personalized content and recommendations.

You can disable cookies in your browser settings, but this may impact website functionality.

Your Rights and Choices

As a user, you have rights regarding your personal data:

Access & Correction: You may request a copy of the personal data we have about you and request corrections if necessary.
Data Deletion: You can request the deletion of your data unless it is required for legal or business purposes.
Opt-Out: You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website and services constitutes acceptance of any updates.

Contact us

Better yet, see us in person!

We stay in constant communication with our customers until the job is done. To get a free quote, or if you have questions or special requests, just drop us a line.